toob broadband traffic management policy
Version x - published November 2019
| Section 1: Traffic management in relation to your broadband product (not including during busy times and places to manage network congestion see Section 2) | |||
|---|---|---|---|
| Name of broadband product: toob home broadband | |||
| Use and availability of services, content, application and protocols on this product | |||
| Are any services, content, applications or protocols always blocked on this product?** | No | ||
| If so what? | N/A | ||
| Are any services, content, applications or protocols always slowed down? | No | ||
| If so what? | N/A | ||
| Are any services, content, applications or protocols always prioritised? | No | ||
| If so what? | N/A | ||
| Are any managed services delivered on this product? | No | ||
| If so what? What impact? | N/A | ||
| Data caps and downloads | |||
| What are the download/upload limits or data usage caps on this product? | Unlimited | ||
| Is traffic management used to manage compliance with data caps and download limits? | No | ||
| Under what circumstances? | N/A | ||
| Level of speed reduction? | N/A | ||
| Duration of speed reduction? | N/A | ||
| Is traffic management used in relation to heavy users? | No | ||
| Under what circumstances? | N/A | ||
| Level of speed reduction? Duration of speed reduction? |
N/A N/A |
||
| Section 2: Traffic management to optimise network utilisation (what happens during busy times and places in addition to traffic management as described in section 1) | |||
| Is traffic management used during peak hours? | No | ||
| When are typical peak hours? | Weekends: N/A Weekdays: N/A |
||
| What type of traffic is managed during these periods?*** | |||
| Traffic type | Blocked | Slowed down | Prioritised |
| Peer to Peer (P2P) | |||
| Newsgroups | |||
| Browsing/email | |||
| VOIP (Voice over IP) | |||
| Gaming | |||
| Audio streaming | |||
| Video streaming | |||
| Music downloads | |||
| Video downloads | |||
| Instant messaging | |||
| Software updates | |||
| Is traffic management used to manage congestion in particular locations? | No | ||
| If so how? | N/A | ||
* This KFI gives an overview of typical traffic management practices undertaken on this product; it does not cover circumstances where exceptional external events may impact on network congestion levels.
**This excludes any service, content, application or protocol that an ISP is required to block by UK law and child abuse images as informed by the list provided by the Internet Watch Foundation.
***If no entry is shown against a particular traffic type, no traffic management is typically applied to it, though overall network management rules shall apply (option to link to further information).