toob broadband receives Uswitch accreditation, reinforcing its commitment to ‘excellent’ customer service

toob broadband is proud to announce it has become a Uswitch accredited provider, recognising its strong performance across customer service, network quality and overall customer experience.

The ‘Broadband Excellence’ accreditation highlights providers that meet Uswitch’s standards for service quality, customer care and giving consumers greater confidence when choosing a broadband service.

As a Uswitch accredited brand, toob joins a select group of broadband service providers that have been measured against the following criteria: symmetrical broadband speeds, network performance, customer support and how effectively complaints are resolved. toob also achieved the prestigious accreditation thanks to its ‘Excellent’ Trustpilot rating of 4.5, based on over 10,000 customer reviews.

Nick Parbutt, toob CEO and Founder, said: “Receiving Uswitch accreditation is an important milestone for toob. This recognition reflects our commitment to putting customers first and giving them confidence in their broadband choice by delivering a high-quality service.

“Switching broadband provider should be a simple and positive experience, and this accreditation is a testament to the high standards we hold ourselves to at toob. We’re proud to provide over 140,000 customers with 100% full-fibre, the UK’s most reliable technology³, and ‘Excellent’ customer service.”