contact us
got a question, query, problem or need more information?
find out more below or click on the team who can give you the answer
general enquiries & customer services:
You can contact our friendly customer services team in the following ways:
call us: 023 9300 9300
email us: helpdesk@toob.co.uk
Got a quick query?
Start a live chat with us wherever you see the 
icon or visit our support information and handy FAQs page.
Our regular customer service opening hours are:
Monday to Friday: 8am – 8pm
Saturday: 8am – 6pm
Sunday: 10am – 4pm
Our bank holiday customer service opening hours are:
Monday 6th May: 8am – 6pm
Monday 27th May: 8am – 6pm
For general marketing enquiries please email marketing@toob.co.uk.
For any wayleave queries, please email connections@toob.co.uk.
For all plant enquiries and associated network diversionary works, please email diversionary.works@toob.co.uk.
For all other build and planning queries, please email helpdesk@toob.co.uk.
For all press enquiries please email: press@toob.co.uk or call 07435 014538.
Office hours are: 8:30am-5:30pm Monday to Friday.