*with 18 month contracts only.
**all they need is their order number and your email address (they must register their referral within 5 days of ordering).
Refer a friend is toob’s referral scheme, where we reward our customers for telling their friends about our full-fibre broadband! If, as a valued customer, you get your friend to join toob we’ll send both of you a £25 Amazon voucher code.
It’s the person that’s placing the order who will register the referral on behalf of both of you. They must register the referral within 5 days of placing their order at toob.co.uk/refer.
Once your friend’s service has gone live (and your service is also live), you’ll both receive your Amazon voucher code by email up to 30 days later.
Full terms and conditions for our refer a friend promotion can be viewed here.
As a toob customer you can refer as many friends as you like and you will get a £25 Amazon voucher for every successful referral. For details on how to get your voucher, see below.
If you’ve been referred, you can only get one promotional offer. This will be the highest value offer that you have requested.
As many as you wish! As long as you’re a toob customer, and your friend is a new customer to toob, on an 18 month home broadband contract, and lives at a different address to you.
Once your friend’s service has gone live (and you also have a live service), you’ll both receive your Amazon voucher code by email up to 30 days later.
Voucher codes are sent from Amazon and can be redeemed at Amazon.co.uk against qualifying purchases fulfilled by Amazon.
Amazon.co.uk’s own voucher code redemption terms and conditions can be viewed here.
Completing the form in time is important. If the form is not completed within 5 days of placing the order, neither of you will receive your voucher code.
If your friend cancels their order before the end of their 14 day cooling-off period, neither of you will receive a voucher code.
If you think that one of your friends has placed an order, but you haven’t heard anything yet, check with your friend to see if they placed an order and submitted the online form at toob.co.uk/refer within 5 days.
Remember, they must provide the email address registered to your toob account to verify the referral. Once your friend’s service has gone live, you’ll both receive your Amazon voucher code by email up to 30 days later.
If your friend has followed these steps and you still haven’t heard anything, ask them to email mailto: helpdesk@toob.co.uk and we’ll do our best to help.
Our refer a friend promotion only applies to new 18 month home broadband orders, but feel free to spread the word if someone you know will benefit from our full-fibre broadband on a rolling or business contract!
refer a friend promotion cannot be used in conjunction with any other offer