*with 18 month contracts only.
**all they need is their order number and your email address (they must register their referral within 5 days of ordering).
Refer a friend is toob’s referral scheme, where we reward our customers for telling their friends about our full-fibre broadband! If your friend is new to toob and joins on an 18 month home broadband package we’ll send both of you a £25 Amazon.co.uk Gift Card* code.
The person placing the order will register the referral on behalf of both of you. They must register the referral within 5 days of placing their order using the form here.
Once your friend’s service has gone live (and your service is also live), you’ll both receive your Amazon.co.uk Gift Card code by email up to 30 days later.
Full terms and conditions for our refer a friend promotion can be viewed here.
As a toob customer you can refer as many friends as you like and you will get a £25 Amazon.co.uk Gift Card for every successful referral. For details on how to get your voucher, see below.
If you’ve been referred, you can only get one promotional offer with your order. This will be the highest value offer that you have requested.
As many as you wish! As long as you’re a toob customer, and your friend is a new customer to toob, on an 18 month home broadband contract, and lives at a different address to you.
Once your friend’s service has gone live (and you also have a live service), you’ll both receive your Amazon.co.uk Gift Card code by email up to 30 days later.
Voucher codes are sent from Amazon and can be redeemed at Amazon.co.uk against qualifying purchases fulfilled by Amazon.
Amazon.co.uk’s own voucher code redemption terms and conditions can be viewed here.
Completing the form in time is important. If the form is not completed within 5 days of placing the order, neither of you will receive your voucher code.
If your friend cancels their order before the end of their 14 day cooling-off period, neither of you will receive a voucher code.
If you think that one of your friends has placed an order, but you haven’t heard anything yet, check with your friend to see if they placed an order and submitted the online form at toob.co.uk/refer within 5 days.
Remember, they must provide the email address registered to your toob account to verify the referral. Once your friend’s service has gone live, you’ll both receive your Amazon.co.uk Gift Card code by email up to 30 days later.
If your friend has followed these steps and you still haven’t heard anything, ask them to email: helpdesk@toob.co.uk and we’ll do our best to help.
Our refer a friend promotion only applies to new 18 month home broadband orders, but feel free to spread the word if someone you know will benefit from our full-fibre broadband on a rolling or business contract!
terms and conditions
refer a friend scheme applicable for existing toob customers where the friend or neighbour takes out our £29 a month, 18 month home broadband contract. cannot be used in conjunction with any other offer. only one promotional offer per order. if a referral has been registered, new customers will receive the highest value offer requested. existing customers can refer an unlimited number of people. referral must be submitted at toob.co.uk/refer within 5 days of your friend placing their order. you will receive a £25 Amazon.co.uk Gift Card* for every successful referral within 30 days of your friend’s installation date. *restrictions apply, see www.amazon.co.uk/gc-legal/