Simply put, there are four main phases in the roll out of our new full-fibre network:

Future build  These areas have been earmarked for our full-fibre service in the future.
In design  We’re carefully reviewing the best way to deliver our new network in the area.
In build  We’ll be at varying stages of construction and quality testing before service goes on sale here.
Taking orders  Service is available to order in these areas.

Delivery to individual buildings may require additional infrastructure or local agreements before we can make them available to order. Please register your interest to be the first to know when the service is available to order at your address.

Here at toob, our aim is to offer everyone simple and affordable access to a fast and reliable full-fibre broadband connection.

We offer two contracts: an 18 month service for £25 a month and a commitment-free, flexible 1 month rolling option for £33. Both deliver our 900 Mbps download & upload speeds with no line rental or unexpected price hikes. An installation fee may apply.

toob’s full-fibre network brings a new high-speed cable straight into the premises, meaning that your entire connection uses fibre optic technology. This ensures that you can enjoy full 900 Mbps speed with no slowdown over distance (or because of the number of users) when using a wired connection.

The majority of traditional ‘fibre’ broadband sold today is only a fibre connection up the green or grey cabinet in the street. From there it uses the old copper phoneline to deliver broadband to your address, leaving it open to slower speeds (due to interference) and is often impacted by how many people are sharing the connection to the cabinet.

Our network does not rely on the old copper based networks used to deliver today’s broadband service. This enables us to offer download speeds 15x faster & upload speeds 68x faster than the UK average!

source: Ofcom home broadband performance report 2022

toob broadband will deliver upload and download speeds of 900 Mbps to your home.

But what does this mean?
You’ll be able to download a movie in little more than 30 seconds, upload all your holiday snaps to cloud storage in seconds and, most importantly, everyone in your home will be able to use the internet for what they want, at the same time – be it working, streaming or gaming with no buffering or slowdown.

Since we operate our own high-speed network, we work incredibly hard to deliver these speeds to your home, on your capable devices, when using a wired connection. A new fibre optic cable will be used to provide service to your address, ensuring fantastic end-to-end performance free from interference or reduced speeds at peak times.

Unlike most other broadband providers, no we don’t!

Your data usage is completely unlimited and we do not restrict our online traffic – two of the many benefits of joining the toob network. Please also view our Acceptable Usage Policy.

toob is a broadband-only supplier and many customers now choose to watch their TV through streaming and on-demand services such as BBC iPlayer, ITV Hub, Netflix, Amazon Prime Video, Apple TV+, NOW TV, Britbox, Hulu or Disney+. Just to name a few!

With toob’s full-fibre broadband, you are free to pick and choose only the services you wish to subscribe to, often unlocking the best deals and saving you money independently of your broadband contract. We’re using our own high-speed network to provide your broadband service, so buffering and slow downloads are a thing of the past, even in 4K! For the best speeds, you might consider connecting your TV using an ethernet cable.

toob is a broadband-only provider which means we do not offer line rental. If you still need to make calls via a landline, you may choose to do so using a VOIP service that will function as a phone line over your broadband connection. This can be done through our partner Vonage or an alternative leading provider. Here’s a handy diagram to show how easy it is to turn your traditional landline into a digital home phone:

You may also benefit from using your toob broadband to perform wi-fi calls, if your mobile network/handset has this feature.

We use our own high-speed network to provide your broadband (not using your existing phone line), so if you wish to retain your current phone service, your toob service will be unaffected by this.

If you would like our friendly customer services team to explain this to you in more detail, or you have any questions, please feel free to call us on 023 9300 9300 or take a look at this blog.

No. You will benefit from a fixed price for the duration of your contract. In other words: no in-contract price rises! The price may fluctuate outside of your contract period, but you are always free to recommit to a new contract – and lock in our best price for even longer.

Of course!

You will be able enjoy all the benefits our full-fibre broadband provides. In some cases, we may need to ensure we have your landlord’s permission so your registration of interest will help speed up this process.