business broadband charges and fees
Version 1 - published March 2022
This document lists the additional charges and fees which you may incur as part of your business broadband service. These are in addition to your Monthly service fee as detailed in your Service Activation email. The terms relating to these charges can be found in our business broadband terms and conditions. toob may discount or waive these fees at its discretion. These fees may increase from time to time based on any changes in the costs incurred by toob for the related services. All prices exclude VAT.
| Fee | Business broadband terms & conditions section reference | Amount |
|---|---|---|
| Installation Fee (unless otherwise stated at point of order) | 10.2.1 | £149.00 |
| Non standard installation fee | 10.2.1 | £249.00 |
| Appointment reschedule (up to 2pm the day before) | 6.1 | £0.00 |
| Missed Appointment Fee (if not cancelled before 2pm the day before) | 10.3.1 | £99.00 |
| Monthly Early Termination Charge (per remaining full month of the Minimum Contract Period) | 10.3.2 | £18.50 |
| Service Restoration Fee (unless otherwise stated at point of repair) | 10.3.3 | £99.00 |
| Late Payment Fee | 10.3.4 | £3.00 |