broadband deals in Sutton Coldfield, Erdington, Old Oscott & Streetly

We’ve partnered with CityFibre, who are one of the UK’s largest independent full-fibre networks, to deliver our internet service to homes in Sutton Coldfield, Erdington, Old Oscott & Streetly.

CityFibre operates as a wholesaler, providing consistent and reliable broadband across the UK without directly selling to customers. They continue to expand and enhance their network, and toob offers various great-value broadband in various locations across England on CityFibre’s network as well as our own network across the South Coast.

toob’s full-fibre network brings a new high-speed cable straight into your home or business. This means your entire connection uses fibre optic technology and you can enjoy up to 150 Mbps or 900 Mbps (dependent on your broadband plan) when using an ethernet cable.

Most traditional ‘fibre’ broadband sold today is a fibre connection that runs from the cabinet in the street. From there, it uses the old copper line to deliver broadband to your address. This leaves your connection open to slower speeds (due to interference) and your network may be impacted by how many people are sharing the connection to the cabinet.

Our network does not rely on the old copper based networks used to deliver today’s broadband service.

source: Ofcom home broadband performance report 2023

toob’s full-fibre broadband delivers download and upload speeds of 150 Mbps or 900 Mbps to your home, depending on your broadband package.

but what does this mean?

You’ll be able to download a movie or upload all your holiday snaps to cloud storage in seconds with toob. Most importantly, everyone in your home will be able to use the internet at the same time without having to battle for bandwidth.

Since we operate our own high-speed network, we work incredibly hard to deliver these speeds to your home, on your capable devices, when using a wired connection. A new fibre optic cable will be used to provide service to your address, ensuring fantastic end-to-end performance, free from interference or reduced speeds at peak times.

In some areas we’ve partnered with industry wholesaler CityFibre to be able to bring our ultrafast broadband service to more of the UK.

One Touch Switch is a new way to switch broadband provider, across all UK networks. Click here for further details on joining us using One Touch Switch and whether it’s right for you

One Touch Switch is available for most home broadband and toob Essentials customers. You should be the account holder with your current provider and already at the address you’re ordering for (with a live service). You can opt to use One Touch Switch when ordering online or with an agent.

There ‘s a few of our services that don’t currently benefit from One Touch Switch. These are our business broadband package, those taking our 24 month contract (with up to 9 months free) or those looking to switch between toob products at the same address.

Whether you’re streaming the Villa, The Blues or your favourite YouTuber you’ll want a broadband speed that can do the job!

With our incredible full-fibre, you’ll get 12x faster download and 48x faster upload speeds than the UK average.

At toob we believe that access to reliable, fast broadband – regardless of income, technical knowledge, or age – will benefit the communities in which toob operates. Find out more about toob.

Simply put, there are four main phases in the roll out of our new full-fibre network:

Future build: these areas have been earmarked for our full-fibre service in the future.
In design: we’re carefully reviewing the best way to deliver our new network in the area.
In build: we’ll be at varying stages of construction and quality testing before service goes on sale here.
Taking orders: service is available to order in these areas.

These maps are generalised and created for illustrative purposes only.

To find out if toob is available for your home, visit our postcode checker.

Unlike most other broadband providers, no we don’t!

Your data usage is completely unlimited and we do not restrict our online traffic – two of the many benefits of joining the toob network. Please also view our Acceptable Usage Policy.

toob is a broadband-only supplier and many customers now choose to watch their TV through streaming and on-demand services such as BBC iPlayer, ITV Hub, Netflix, Amazon Prime Video, Apple TV+, NOW TV, Britbox, Hulu or Disney+. Just to name a few!

With toob’s full-fibre broadband, you are free to pick and choose the services you wish to subscribe to, often unlocking the best deals and saving you money independently of your broadband contract. We’re using our own high-speed network to provide your broadband service, so buffering and slow downloads are a thing of the past, even in 4K! For the best speeds, you might consider connecting your TV using an ethernet cable.

toob is a broadband-only provider which means we do not offer line rental. If you still need to make calls via a landline, you may choose to do so using a VOIP service that will function as a phone line over your broadband connection. This can be done through our partner Vonage or an alternative leading provider. Here’s a handy diagram to show how easy it is to turn your traditional landline into a digital home phone:

You may also benefit from using your toob broadband to perform wi-fi calls, if your mobile network/handset has this feature.

We use our own high-speed network to provide your broadband (not using your existing phone line), so if you wish to retain your current phone service, your toob service will be unaffected by this.

If you would like our friendly customer services team to explain this to you in more detail, or you have any questions, please feel free to call us on 023 9300 9300 or take a look at this blog.

Our aim is to connect all flats and apartments within our planning areas. In some cases, we may need to ensure we have your landlord’s permission so your registration of interest will help speed up this process.