26th October 2023

Mayor Ben Houchen recently met with Nick Parbutt, CEO of Hampshire-based full-fibre broadband provider, toob, to celebrate the opening of its new office in Stockton-on-Tees. Based on the South Coast, toob is a broadband provider building its own full-fibre network across Hampshire, Surrey, Dorset and Sussex.

Its network brings state-of-the-art full-fibre broadband technology to customers, offering greater speeds and reliability when compared with traditional broadband.

The opening of its new office was warmly welcomed by Tees Valley Mayor Ben Houchen who is excited to see the job opportunities this investment will create. As the new office will be a centre for customer service and sales, toob’s decision to extend to the area was motivated by the local skill base across the region.

Stockton-on-Tees was the natural choice for a business with high customer service standards and a 4.6 rating on Trustpilot, and toob is keen to accelerate recruitment for the new site.

Mayor Houchen met with CEO Nick Parbutt and toob’s Stockton-on-Tees office employees to cut the official ribbon and enjoyed a full tour of the office where they heard about toob’s business and future plans.

The office opening comes off the back of a successful year for toob where, earlier this year, it secured £300m of funding alongside two recent award wins, including Best Urban Fibre Provider.

 As toob’s network build continues, their full-fibre technology will provide improved connections and greater choice for their customers. Full-fibre broadband benefits from a fibre optic cable run directly into homes, allowing its customers to access faster connection speeds and upload and download times.

Nick Parbutt, CEO, toob, said, “It was an honour to meet with Mayor Ben Houchen to mark the opening of our new office in Stockton-on-Tees. toob has been built on our belief that access to fast, reliable broadband at an affordable price is a necessity in today’s increasingly digital world.

Our values have affordability and customer care at their core, and our customer focus has driven the expansion to Stockton-on-Tees, which is where some of toob’s customer service will take place.”

Tees Valley Mayor Ben Houchen said, “Improved digital infrastructure is crucial to unlocking the full potential of businesses across Teesside, Darlington and Hartlepool, so I’m delighted toob have chosen our region to create new jobs in the rollout of high-speed broadband through their latest expansion.”

“Faster, more reliable services are vital to keeping our region connected and competitive and that’s exactly what toob will help us achieve with a new base in Stockton.”

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