we'd love for you to join us

Your friend wants you to join toob and believes you would enjoy the benefits of our award-winning full-fibre broadband. Over50,000 customers are already thriving with our 900 Mbps download and upload speed, so why not join them?

In return, you’ll both receive a reward on us. It’s a win-win!

what’s in it for you?

14 days after order and installation of our 18 or 24 month home broadband contract, both you and your referrer will receive a £25 reward on us.

You can choose between an Amazon.co.uk, Marks & Spencer or John Lewis gift card. Simply follow the steps below.

how it works

step 1

register your details below.

step 2

sign up to our 18 or 24 month home broadband contract and get installed with our 900 Mbps full-fibre service.

step 3

once your service has been installed (and live for more than 14 days), you’ll both be eligible for your rewards.

frequently asked questions

Anyone can be a referrer; you don’t have to be a toob customer!  
 
A friend is someone who has been recommended to toob by the referrer. In order for both parties to receive the reward, the friend will need to sign up to our 18 or 24 month toob home broadband contract using the unique link provided by the referrer. 

You can only receive one promotional offer with your order. If you’ve been referred and you place an order using a promo code, you will receive the voucher to the value of the promotional code used.

Once your toob full-fibre broadband service has been installed and live for more than 14 days, you’ll both be eligible for your rewards. Please allow at least 30 days from your install to receive an email inviting you to select your reward. To ensure you receive this, make sure you stay subscribed to our refer a friend notifications. 

Please note, you must claim your reward within 90 days.  

If you’ve followed these steps and you still haven’t heard anything, email:helpdesk@toob.co.uk.

If you’re experiencing an issue with our refer a friend programme, email our knowledgeable customer service team at helpdesk@toob.co.uk. 

For more information on our refer a friend programme, look at our full FAQs on our support page.

prior registration required for both referrer and friend. to qualify, the friend must be a new toob customer, sign up to toob’s 18 or 24 month home broadband contract and have a live toob service for more than 14 days. cannot be used in conjunction with other offers unless specified. rewards must be claimed within 90 days of notification. restrictions apply, subject to terms, see toob.co.uk/legal