Continue the full-fibre connection from your door to your device – and unleash the full power of your toob service! 

connect capable devices with a cable  

An ethernet cable will secure the best speeds on your high-performance devices. We’ve provided a small spare CAT6 cable with your router. These are available in all sizes if you’re repositioning your router. 

for convenience, there’s wi-fi 

You’ll be surprised… thick walls, furniture and even soft furnishings can reduce Wi-Fi performance.  

The age and capability of your device, distance, physical obstructions or interference from other appliances will impact available Wi-Fi speed – and may even change throughout the day. 

Remember, you’ll only need a fraction of the available speed to complete most tasks using Wi-Fi.  

measuring wi-fi speed 

If Wi-Fi speed is a problem, we recommend downloading the Ookla speed test app – it’s what industry professionals use… 

• Check the limitations or spec of your device first. See if your device is using the latest Wi-Fi 6 technology, as older devices will be slower.  

• Ensure nothing else is running on your device (even in the background).  

• Try the same test on multiple devices to understand what’s considered normal for your home and if any one device is performing differently.  

• Comparing results from different locations could pinpoint problem areas or things you can influence to improve performance.  

Visit toob.co.uk/support for more help and support. 

Other helpful topics: 

• Known objects to affect Wi-Fi 

• Best location for your Wi-Fi router 

• Compatible mesh extenders and boosters 

• How to reboot your toob Wi-Fi router