reliable full-fibre connectivity

Continue the full-fibre connection from your door to your device – and unleash the full power of your toob service!

connect capable devices with a cable

An ethernet cable will enable the best speeds on your high-performance devices. You’ll need a CAT6 cable to connect your devices to your router. These are available in all sizes if you’re repositioning your router.

Devices connected to your wi-fi 7 router on our highest speed home2300 service, will need a 2.5Gbps port to be able to reach full speed.

for convenience, there’s wi-fi

You’ll be surprised… thick walls, furniture and even soft furnishings can reduce wi-fi performance.

The age and capability of your device, distance, physical obstructions or interference from other appliances will impact available wi-fi speed – and may even change throughout the day.

Remember, you’ll only need a fraction of the available speed to complete most tasks.

measuring wi-fi speed

If wi-fi speed is a problem, we recommend downloading the Ookla speed test app – it’s what industry professionals use…

  • Check the limitations or spec of your device first. See if your device is using the latest wi-fi technology, as older devices will be slower
  • Ensure nothing else is running on your device (even in the background)
  • Try the same test on multiple devices to understand what’s considered normal for your home and if any one device is performing differently
  • Comparing results from different locations could pinpoint problem areas or things you can influence to improve performance

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